STUBBY COOLERS ONLINE RETURNS POLICY
Weddings | Birthdays | Business & Custom | Bucks & Hens
Returns Policy - Please Read
Alll of our coolers are covered by our 100% quality guarantee. Stubby Coolers Online will only consider a claim for faults or transit damage within 14 business days of the delivery date so please make sure you inspect your delivery as soon as you get it.
Your Stubby Holders will be eligible for return only if they have been damaged in transit, have a manufacturing fault or do not comply with the signed off final proof. (Please see below regarding colour matching).
You can not return your coolers if you simply change your mind or don't like them for whatever reason.
The Return Process
You must first contact Stubby Coolers Online by email or phone 0497 111 243 and outline the issue.
We will then arrange with you to either send to us a photo or a sample of the coolers - once this is done a quick and final decision will be made.
Finalisation
You may be asked to return all of the suspect faulty coolers however once it is determined that a manufacturers fault exists then the coolers will be replaced very quickly - if however the coolers returned are deemed satisfactory they will be returned to you. We may charge freight for the return.
An important Word About Colour Matching
Stubby Coolers Online will endeavour to match the colours shown in their visual designs and final art proofs to the finished product, however due to many factors such as ink variation, fabric variation, the different computer monitors used by our clients and the like, an exact match may not be possible and we can not guarantee it. Stubby Cooler Online will not entertain a claim for faulty coolers based on colour matching unless you supply us with a colour swatch or a pms colour number as defined by the Pantone colour matching system prior to placing your order.
Amended 23.04.2024
WHAT TYPE OF STUBBY COOLER DO YOU WANT?
WEDDINGS
With over 500 stock designs to use as is, have our team customise or have a fully personalised design created for you.
BIRTHDAYS
Birthdays are special and with many awesome designs to choose from and our free custom design service you cant miss.
BUSINESS & CUSTOM
Every business and event is different & with our free design service have stubby holders uniquely designed today
BUCKS & HENS
Fun Stubby Coolers for your Hens or Bucks Night? Whether it be a bit saucy or just plain fun we've always got you covered
Other Design Catagories
Funny Wedding Sayings ~ Rustic Wedding Designs ~ To Have and To Hold Wedding Designs ~ Destination Stubby Coolers ~ Cartoon Stubby Holders ~ Photo Stubby Holders ~ Personalised Stubby Holders ~ Fundraising Coolers ~ Promotional Stubby Holders ~ Sports Club Stubby Coolers ~ Blank Stubby Holders ~ Bar Mats~ Drink Coasters
QUICK LINKS
Our Guarantee To You
We want you to know before you buy your coolers about our famous 100% Quality Guarantee.
Simply put it means that if in the unlikely event your drink coolers have been manufactured incorrectly we will completely replace your order and that in purchasing from us your coolers will be the best value for money available.